Yearly Archives: 2016

2016 Was Not About Us

OwnerListens - Making Customers Happy

2016 was quite a year at OwnerListens. We passed the 12,000 businesses mark, added some marquee customers (hey 49ers!) and launched some awesome capabilities such as landline texting, Zendesk integration, Google Analytics support, Google Tag Manager and much, much more. Texting with customers was legitimized by Facebook Messenger’s launch of chatbots (in which we participated)
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A New Look for Message Mate

Announcing a new Look for Message Mate Those of you with an eye for detail may have noticed Message Mate widgets have slightly changed. Instead of an arrow on the widget handle bar, there’s now a cute little speech bubble. It’s a subtle detail but we think it upgrades both the looks and the functionality.
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Powering texting for the SF 49ers

We’re thrilled to tell the world the we have the privilege of counting the San Francisco 49ers as one of our happy customers. The Niners have been beta testing the OwnerListens technology for some months now and recently launched to most of their season ticket holders. Ticket holders can now reach their customer rep by texting a designated number.
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Installing Message Mate Using Google Tag Manager (GTM)

How to install Message Mate via Google Tag Manager Message Mate, by OwnerListens, is one of the newest tags to be included in the Tag Manager platform. What this means for you is that one of the most challenging parts about installing Message Mate on your site is now easier than ever! Here’s how to do it:  
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