Welcome BBB!

We are beyond excited to announce BBB now, our collaboration with Better Business Bureau of Los Angeles and Silicon Valley. Since we first met Steve McFarland, the CEO, our discussions always come back to two topics: Alignment of values and mission. We believe direct and efficient communication between businesses and their customers is the best
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2016 Was Not About Us

OwnerListens - Making Customers Happy

2016 was quite a year at OwnerListens. We passed the 12,000 businesses mark, added some marquee customers (hey 49ers!) and launched some awesome capabilities such as landline texting, Zendesk integration, Google Analytics support, Google Tag Manager and much, much more. Texting with customers was legitimized by Facebook Messenger’s launch of chatbots (in which we participated)
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A New Look for Message Mate

Announcing a new Look for Message Mate Those of you with an eye for detail may have noticed Message Mate widgets have slightly changed. Instead of an arrow on the widget handle bar, there’s now a cute little speech bubble. It’s a subtle detail but we think it upgrades both the looks and the functionality.
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Settings Page in Detail

The OwnerListens Settings Page In this blog post we’ll dive deep into the OwnerListens Settings page, going over its various sections and options. As always, if you have any specific questions, please text us at 650-825-1166 or email [email protected] Getting there: Head to your dashboard, click your name on the top right and click Account
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Powering texting for the SF 49ers

We’re thrilled to tell the world the we have the privilege of counting the San Francisco 49ers as one of our happy customers. The Niners have been beta testing the OwnerListens technology for some months now and recently launched to most of their season ticket holders. Ticket holders can now reach their customer rep by texting a designated number.
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